TB
All work

Live on App Store + Google Play

My Helper

Shipped a bilingual services marketplace across iOS and Android, connecting customer, provider, payment, and operations workflows.

Role
Contract Full-Stack Engineer
Period
Mar 2026–Present
Platform
iOS · Android · Web operations
Website App Store Google Play
My Helper mobile screens showing bilingual service discovery, booking review, and Mobile Money payment
One marketplace, designed for customers and local service providers.

The product

My Helper helps English- and French-speaking customers find, book, message, track, rate, and pay verified service providers from one mobile experience.

01 · Challenge

Challenge

A single job moves through discovery, trust, scheduling, conversation, payment, completion, payout, and review. Every state had to stay clear to customers, providers, and operations staff in both supported languages.

02 · Product decisions

Approach

  1. Structured the product around role-specific customer, helper, and operations journeys.
  2. Treated English and French as first-class product experiences instead of a final translation layer.
  3. Used explicit status language for asynchronous payments, escrow, earnings, and withdrawals.

03 · Implementation

Implementation

  1. Built the React Native customer and provider experiences for discovery, booking, chat, tracking, and reviews.
  2. Created a React operations dashboard for provider approvals, account review, ledger visibility, exports, and audit history.
  3. Built Node.js APIs and Firebase services for escrow, Mobile Money payments, refunds, and payouts, using a double-entry ledger, atomic transactions, and idempotency.

Interface evidence

Screenshots

French My Helper home screen in Douala with nearby verified service providers and categories
01Service discovery keeps trust, proximity, and availability visible.
My Helper booking review showing service, time, location, and request details
02A guided request flow turns a complicated service brief into clear steps.
My Helper Orange Money material-deposit payment screen with staged balance states
03Protected payment states explain what has happened and what comes next.
My Helper accepted-booking timeline with the next action to pay the material deposit
04A visible job timeline keeps both sides oriented after the booking is accepted.

04 / Results

Results

  • Released the product on both the App Store and Google Play.
  • Delivered one coherent workflow from service request through protected payment and rating.
  • Made trust and transaction state legible across customer, provider, and operations surfaces.

Technology

React NativeTypeScriptNode.jsFirebaseMobile Money

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